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Shopping Guide

Getting Started :

STEP 1 Choose your favorite items.

Choose your ties from a selection of more than 200 designs by the most internationally known foreign stylists. Our collections are updated monthly with the latest creations in the market.

 

STEP 2 Sign-up as a TIEZONE member if you are a first-time customer. It's FREE.

If you are a member, you have to enter your LOGIN ID and password. Please update the new delivery address where you wish to receive your orders if it is different from your registered address.

We also provide gift delivery to your love one or friends. Thus you need to provide us the delivery detail including name of the recipient, mailing address and phone no. You can email us the recipient detail or you can change the shipping detail to where you wish the gift to ship to during the checkout process.

If you like to order without sign-up, you may continue with our "Quick Buy" mode but we strongly recommend that you sign-up with us for your shopping convenience in the future and you may receive promotion coupon during the promotion period.

 

STEP 3 Enter the details and select payment method. 

Choose on a bank that you going to make cash payment or the "Online Payment" icon if you willing to pay by Credit Card. This is purposely to notify us the payment method that you select.

 

STEP 4 Sumit the payment and you will receive an Order Confirmation email.

You will receive an Order Confirmation by email together with an Order Number and all the details. If you need a hard copy as a reference please kindly print a copy of it. If you do not receive the Order Confirmation after one working day, please Contact Us.

 

STEP 5 Do nothing and the items will deliver to your doorstep very soon.

We hope you enjoy the moment when you receive the parcel. Please feedback to us if you did not satisfied with anything of the products or shipping person or the packaging of the product. We really appreciate your feedback in order for us to serve you better in the near future. We do enjoy serving you.

 

 

Sign Up Member:

Just fill up your particulars in "Sign-Up". The LOGIN ID will be your email address. You are required to enter your LOGIN ID and password each time you ordering.

 

Forgot Password:

Go to "Sign-up > Forgot Password" and your password will be email to you.

 

Track Order:

You are able to check your order status at the following website:

Deliver to Malaysia: www.poslaju.com.my

Deliver to Singapore:

International Delivery: www.fedex.com.my

 

Change your profile:

If you like to update your profile either new mailing address or contact number, kindly login to your account by using your LOGIN ID and password to make the changes.

 

Order Cancellation :

Your order is consider cancelled if we did not receive the total amount of your purchases after 10 working days from the Order Confirmation date unless we get a prior notice from you.